Cancellations & refunds

• 100% refund if cancelled before 10 days of the scheduled arrival date.
• 50% refund if cancelled more than 5 days prior to the scheduled arrival date but less than 10 days prior to the scheduled arrival date.
• No refund if cancelled less than 05 days prior to the scheduled arrival date.
• In case of any date change, 10% of the total booking amount will be charged.
• In case of Primary Guest Name change, 5% of the total booking amount will be charged.
• In case the existing accommodation category is downgraded, 5% of the total booking amount will be charged.
• Rates are exclusive of applicable taxes, and GST shall be charged as applicable.
• In case of triple occupancy, any person above 6 years of age will be charged as an extra person (with mattress).
• The refund process will usually take 21 working days from the date the refund request is raised. Refund requests can only proceed via email (enquiry.ecoretreat@evokeexperiences.in).
• Refunds will be processed through bank transfer only.

Note: Organizers reserve all rights to make any changes without prior notice.